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In January, Kotak suddenly modified their T&C to exclude utility transactions from earning cashback. The change was made around 21st Jan, but many of us had already carried out transactions before that date. Yet, they refused to provide the cashback, citing the updated T&C.
But even now utility is excluded right. ?
 
I have a Question, I can't access kotak 811 app coz my mobile has 2 crn's apparently. (Mine and my ex's with whom I am not in touch with anymore)

So I use normal kotak app(old and new) which doesn't have the diamond thing to see cashback.

I am not sure how 811 works nowadays but few months back kotak used to automatically give cashback for eligible spends next month around 18th.

Now do we have to claim the cashback or kotak still auto claims the cashback next month? Remember, I don't have access to kotak 811 exclusive app because of 2crn's issue.
 
I have a Question, I can't access kotak 811 app coz my mobile has 2 crn's apparently. (Mine and my ex's with whom I am not in touch with anymore)

So I use normal kotak app(old and new) which doesn't have the diamond thing to see cashback.

I am not sure how 811 works nowadays but few months back kotak used to automatically give cashback for eligible spends next month around 18th.

Now do we have to claim the cashback or kotak still auto claims the cashback next month? Remember, I don't have access to kotak 811 exclusive app because of 2crn's issue.
Auto credit next month around 15th
 
Auto credit next month around 15th
cool, is manual credit also a thing where if people have access to kotak 811 app, they can click on diamond thing to claim cashback credit right away? or is that diamond thing just to monitor your current cashback, and credit will happen next month only?
 
cool, is manual credit also a thing where if people have access to kotak 811 app,
No manual credit through app
they can click on diamond thing to claim cashback credit right away? or is that diamond thing just to monitor your current cashback,
Diamond is just to monitor cashback and also no guarantee showing cashback this month will credit next month but generally it's credited around same.
and credit will happen next month only?
Yes, only condition is you have to deposit 5k every month and have to shop through 811 super DC
 
No manual credit through app

Diamond is just to monitor cashback and also no guarantee showing cashback this month will credit next month but generally it's credited around same.

Yes, only condition is you have to deposit 5k every month and have to shop through 811 super DC

Thanks, yes I am aware of 5k deposit thing, I have gotten cashback before aswell but when kotak pulled their BS in Jan/feb 2025 where they changed terms and didn't gave me cashback, I got sick and never went back to them.

Now that idfc is no more a thing, I guess desperate time calls for desperate measures.
 
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