SanJan Jayadevan
TF Buzz
I am writing in connection with a lien placed on my Federal Bank account which, as per my bank’s communication and a follow-up call to the 1930 helpline, is linked to a cybercrime complaint filed at Varapuzha Police
The helpline has also informed me that my account has been marked as “Level 4”. However, I have not received any direct communication or notice from the investigating team so far
I have no connection to any fraudulent activity, and all my financial transactions are legitimate and transparent.
---
Details of the Flagged Transaction:
On 12th July 2025, an amount was credited to my account, which I understand has been flagged.
I had purchased a mobile phone and its insurance on Amazon.in for my friend and neighbor using my own credit card.
The mobile phone was delivered to his residential address, not mine.
He later reimbursed me for the full amount via bank transfer.
There was no commercial transaction or resale involved. It was purely a personal favor for a known individual.
These transactions are fully traceable and verifiable through Amazon and my credit card statement.
---
What I Have Done So Far:
I have submitted a formal explanation letter and my KYC documents to Federal Bank, also I find out the email ID of this current police station and I also send the details we are email.
So can you please show some light on this issue is it a serious issue or does anyone face the same.
The helpline has also informed me that my account has been marked as “Level 4”. However, I have not received any direct communication or notice from the investigating team so far
I have no connection to any fraudulent activity, and all my financial transactions are legitimate and transparent.
---
Details of the Flagged Transaction:
On 12th July 2025, an amount was credited to my account, which I understand has been flagged.
I had purchased a mobile phone and its insurance on Amazon.in for my friend and neighbor using my own credit card.
The mobile phone was delivered to his residential address, not mine.
He later reimbursed me for the full amount via bank transfer.
There was no commercial transaction or resale involved. It was purely a personal favor for a known individual.
These transactions are fully traceable and verifiable through Amazon and my credit card statement.
---
What I Have Done So Far:
I have submitted a formal explanation letter and my KYC documents to Federal Bank, also I find out the email ID of this current police station and I also send the details we are email.
So can you please show some light on this issue is it a serious issue or does anyone face the same.
