bob debit card issue

[Uday1]

i cannot see my bob debit card as it is saying card details not available to customer and exception raised .

 

[Wealth is my birth right!]

i cannot see my bob debit card as it is saying card details not available to customer and exception raised .

Yes if u have virtual card only then issue is there
With physical card it’s showing both cards

 

[hks789]

Yes if u have virtual card only then issue is there
With physical card it’s showing both cards

Did you try through net banking?

 

[Wealth is my birth right!]

Did you try through net banking?

No app only
Their NB appeared too complicated to login

 

[hks789]

No app only
Their NB appeared too complicated to login

Checkout netbanking, it has quite lot of options.

 

[Wealth is my birth right!]

Checkout netbanking, it has quite lot of options.

Sure will explore
Thanks 😊

 

[s1t2y3a3m6]

i cannot see my bob debit card as it is saying card details not available to customer and exception raised

What is the solution for this issue ?

Applied and received physical DC but still card not showing in app & NB

 

[SSV]

What is the solution for this issue ?

Applied and received physical DC but still card not showing in app & NB

Did you apply it via offline ?
May be you should wait for a few days after it's delivery.
I applied thru online, the virtual card appears almost immediately

 

[s1t2y3a3m6]

Did you apply it via offline ?

Applied online 2 weeks back through app

May be you should wait for a few days after it's delivery.
I applied thru online, the virtual card appears almost immediately

All are confirming samething, virtual appears immediately but in my case it's showing "card details not available for the customer "

 

[SSV]

Applied online 2 weeks back through app

All are confirming something, virtual appears immediately but in my case it's showing "card details not available for the customer "

Something unusual happened.
Call CC and find out

 

[sousnake]

Applied online 2 weeks back through app

All are confirming samething, virtual appears immediately but in my case it's showing "card details not available for the customer "

Bro same problem with my wife's card as well.. how to resolve this?
Did customer care help?

 

[s1t2y3a3m6]

Bro same problem with my wife's card as well.. how to resolve this?
Did customer care help?

Raised issue with support team
Didn't receive any response