Swiggy HDFC Address Change Issue

[Sagar56794]

Recently, I relocated from the city to my permanent home in a rural area. While trying to update my residential address through the MyCards portal, I encountered an error that is preventing the change. I’m now unsure whether changing the address from an urban to a rural location is causing this issue.

Additionally, I had applied for a Rupay virtual card, but a physical card was sent to my old city address. I wasn’t aware that a physical card would be dispatched—otherwise, I would have updated the address earlier. Kindly advise how I can update my address successfully and receive the card at my current location.

 

[rajsd]

Recently, I relocated from the city to my permanent home in a rural area. While trying to update my residential address through the MyCards portal, I encountered an error that is preventing the change. I’m now unsure whether changing the address from an urban to a rural location is causing this issue.

Additionally, I had applied for a Rupay virtual card, but a physical card was sent to my old city address. I wasn’t aware that a physical card would be dispatched—otherwise, I would have updated the address earlier. Kindly advise how I can update my address successfully and receive the card at my current location.
View attachment 102728

You can go to HDFC branch and fill a form for that, they will update it for you.

Did you contacted thier customer care regarding this?
They may consider/give online changing form also.

 

[Sagar56794]

You can go to HDFC branch and fill a form for that, they will update it for you.

Did you contacted thier customer care regarding this?
They may consider/give online changing form also.

I have emailed them regarding this issue. They have yet to reply. Is there going to be any issue if the address is in rural area? That's what I am concerned about.

 

[Rajshikhar]

If you have the same address on your Aadhaar, no issues will be there.

 

[Sagar56794]

If you have the same address on your Aadhaar, no issues will be there.

Yes I have that address in aadhar. But do you know if they can block/deactivate the card if the area isn't serviceable?

 

[Rajshikhar]

Yes I have that address in aadhar. But do you know if they can block/deactivate the card if the area isn't serviceable?

No idea about that but I think hdfc is serviceable in almost every part of india.

 

[rajsd]

I have emailed them regarding this issue. They have yet to reply. Is there going to be any issue if the address is in rural area? That's what I am concerned about.

No i don't think rural area will be an issue.

 

[Sagar56794]

No i don't think rural area will be an issue.

They replied saying I should try after 24 hours. But I just tried and faced the same error. I think I should go to the nearest branch and change my address from there.