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Funds Stuck! ₹102,001 Uncredited After Multiple UPI Transactions to IndusInd Bank - Need Advice!


Funds Vanished! ₹102,001 Stuck in IndusInd Bank UPI Transactions - Help a Frustrated Redditor Out!​

Hey everyone,

I'm in a bit of a nightmare situation here and hoping the Reddit community can lend some wisdom or shared experiences. I'm currently missing a whopping ₹102,001 after multiple UPI transactions to my IndusInd Bank account, and it feels like I'm screaming into the void when I try to reach customer service.

Let me break down this mess:

First Round of Trouble: April 30, 2025I tried to take advantage of a "Megastar Account deposit offer" and sent two UPI payments: ₹50,000 and ₹1,000. These went from my Slice Savings Account (ending XXXX) straight to my IndusInd Bank account (15XXXXXXXXX). The money left Slice, no problem. But it never showed up in IndusInd. I've got a Case ID: 7315XXXX for this, but it's just been sitting there.

Second Round of Trouble: June 9, 2025 (Literally Today!)Foolishly, maybe, I gave them another shot. I saw the same "Megastar Account deposit offer" pop up on my INDIE app and thought, "Okay, maybe the first time was a fluke." So, I sent another ₹50,000 and ₹1,001 via UPI from Slice to IndusInd. You guessed it – money gone from Slice, but still nowhere in IndusInd.

So now, I'm out a total of ₹102,001. I've been emailing and calling IndusInd's customer care non-stop for the past few days, and it's like trying to talk to a brick wall. No one's picking up, no one's resolving anything.

I've got all the proof you could ask for: screenshots of the transactions, email confirmations from Razorpay, and every single transaction ID.

I'm incredibly stressed and honestly, pretty helpless right now. This isn't pocket change for me.

Has anyone else faced similar issues with UPI transactions just... disappearing? Especially with IndusInd Bank?

What's my next move here?
I've already hit the customer care wall and even sent an email to the CEO as a desperate last resort. Are there specific regulatory bodies like the RBI Ombudsman or consumer forums I should be contacting?

What are the realistic chances of getting my ₹102,001 back, and should I even hope for any compensation for all this stress and delay?

Any guidance, advice, or even just a comforting word would be hugely appreciated. Thanks for listening!
 

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Funds Vanished! ₹102,001 Stuck in IndusInd Bank UPI Transactions - Help a Frustrated Redditor Out!​

Hey everyone,

I'm in a bit of a nightmare situation here and hoping the Reddit community can lend some wisdom or shared experiences. I'm currently missing a whopping ₹102,001 after multiple UPI transactions to my IndusInd Bank account, and it feels like I'm screaming into the void when I try to reach customer service.

Let me break down this mess:

First Round of Trouble: April 30, 2025I tried to take advantage of a "Megastar Account deposit offer" and sent two UPI payments: ₹50,000 and ₹1,000. These went from my Slice Savings Account (ending XXXX) straight to my IndusInd Bank account (15XXXXXXXXX). The money left Slice, no problem. But it never showed up in IndusInd. I've got a Case ID: 7315XXXX for this, but it's just been sitting there.

Second Round of Trouble: June 9, 2025 (Literally Today!)Foolishly, maybe, I gave them another shot. I saw the same "Megastar Account deposit offer" pop up on my INDIE app and thought, "Okay, maybe the first time was a fluke." So, I sent another ₹50,000 and ₹1,001 via UPI from Slice to IndusInd. You guessed it – money gone from Slice, but still nowhere in IndusInd.

So now, I'm out a total of ₹102,001. I've been emailing and calling IndusInd's customer care non-stop for the past few days, and it's like trying to talk to a brick wall. No one's picking up, no one's resolving anything.

I've got all the proof you could ask for: screenshots of the transactions, email confirmations from Razorpay, and every single transaction ID.

I'm incredibly stressed and honestly, pretty helpless right now. This isn't pocket change for me.

Has anyone else faced similar issues with UPI transactions just... disappearing? Especially with IndusInd Bank?

What's my next move here?
I've already hit the customer care wall and even sent an email to the CEO as a desperate last resort. Are there specific regulatory bodies like the RBI Ombudsman or consumer forums I should be contacting?

What are the realistic chances of getting my ₹102,001 back, and should I even hope for any compensation for all this stress and delay?

Any guidance, advice, or even just a comforting word would be hugely appreciated. Thanks for listening!
Register a complaint with the source bank i.e. Slice Small Finance Bank Limited.
 
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