Super Money app issue. Urgent help needed

[rkv]

After updating the app, every time I open the app, I get a message saying "Get best out of Super Money Download it from the play store." This is happening even though the app is already installed and updated from play store.

I've tried uninstalling and reinstalling the app multiple times, but the problem keeps coming back.

This is a issue for me because my super money credit card bill is due on May 15th, and I am completely unable to access the app to make the payment.

Has anyone else faced this? any workaround for this.

My device is moto g64, Android 15 stick rom.

 

[keerthirahul123]

Since there isnt much time, can you try swapping the sim into another phone and give it a try.

 

[Pikachu.]

Order anything from any E-commerce platform and cancel it. Refund will be considered as the payment.

 

[ninad_tha]

According to KFS and MITC, If card holder fails to communicate bank within time, entire liability will be on card holder and will be marked as defaulter to credit bureaus.

Dedicated Contact Line
+91 8189043404
Telephone Toll free: 1800-309-7986

Drop a mail here
supercard@utkarsh.bank

Principal Nodal Officer, mail them as well
pno@utkarsh.bank

Visit Utkarsh Bank grievance redressal website and raise a complaint.

Visit branch if nearby, and pay the bill.

 

[ninad_tha]

Order anything from any E-commerce platform and cancel it. Refund will be considered as the payment.

MITC section D
Refunds/Chargebacks

You must pay for the transactions billed in the statement to avoid any additional
charges being levied. Any refunds, chargebacks received after the statement
generation are automatically adjusted and shown to you in the app

 

[Pikachu.]

MITC section D
Refunds/Chargebacks

You must pay for the transactions billed in the statement to avoid any additional
charges being levied. Any refunds, chargebacks received after the statement
generation are automatically adjusted and shown to you in the app

It considers UPI refunds as payments. I am using the card.

 

[rkv]

Since there isnt much time, can you try swapping the sim into another phone and give it a try.

Tested in my old phone. Which have custom rom installed. But same issue

 

[rkv]

According to KFS and MITC, If card holder fails to communicate bank within time, entire liability will be on card holder and will be marked as defaulter to credit bureaus.

Dedicated Contact Line
+91 8189043404
Telephone Toll free: 1800-309-7986

Drop a mail here
supercard@utkarsh.bank

Principal Nodal Officer, mail them as well
pno@utkarsh.bank

Visit Utkarsh Bank grievance redressal website and raise a complaint.

Visit branch if nearby, and pay the bill.

Thx bro. Send mail to them. No nearby branch in Kerala.

 

[rkv]

It considers UPI refunds as payments. I am using the card.

It considers UPI refunds as payments. I am using the card.

I have 5k card and 3k bill. Can I do it by parts

 

[Pikachu.]

I have 5k card and 3k bill. Can I do it by parts

Yes, every refund will be considered as payment for your due amount.

 

[rkv]

Yes, every refund will be considered as payment for your due amount.

Can I cancel order on same day or wait for settlement.

 

[Pikachu.]

Can I cancel order on same day or wait for settlement.

Just place an order on Myntra/Ajio through UPI and cancel it immediately. Refund will be credited within 30 minutes.

 

[ninad_tha]

Hey, I went through my bank statement and found the bill pay upi id.

FIRST STEP: Pay 1 rupee and then check if the balance has been increased by a rupee. You can add the card to other UPI apps like BHIM to check remaining balance.

supercard@utkarshbank

Although I don't think anything bad will happen, but better be warned, that this is not an official payment method for SuperCard and you may lose 1 rupee or more.