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What's the meaning Transaction Failure reason "Hiso_India"?

atulsingh

TF Buzz
VIP Lounge
Hello Everyone,
I was trying to pay a bill online (around 45000 rs) with my axis ace credit card (limit 68000 rs).
But it declined the payment repeatedly, i tried it the next day it again declined. I was the first time it happened as i had paid this vendors bill previously with axis ace with no issues.
Every time the reason given was "hiso_india"
Anybody could hep me with this? what's exactly is this issue?
Thanks and regards.
 

atulsingh

TF Buzz
VIP Lounge
are you trying to pay bill via gpay?
many people are facing problem while using ace card on gpay
I was doing online bill payment of a merchant through their website. 🤷‍♂️
But yeah i too have observed that payment by gpay using ace can be problematic sometimes. It takes multiple attempts.
 

Parvesh Goyal

TF Premier
VIP Lounge
I also faced decline using Ace on GPay last month as I had to pay my utility bill. I mailed to customer care and the problem was solved. This month I was able to pay smoothly.
 
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