Ways to change/ update email address used in PayZapp vs old inactive HDFC Cust Profile?
1) So I recently first time in life started to signup and use these Apps like PayZapp, Mobikwik etc. in India.
PZ Email used XY@hotmail.com
2) I used to have old NRE/ NRO accounts that were zeroed and closed or at least initiated closure from my end many times and not sure what happened in their back offices between it going dormant/ inactive.
HDFC CP used ABC@yahoo.com
It had gotten inactive, but with help of ex AXIS / HDFC RM we tried and reset and logged in.
Customer Profile is logging in, but there are no accounts or things connected to it.
Figured I'd address this issue when I start C2C with HDFC for a Credit card.
DCB Dec 2023: Ways/contacts to get DCB LTF via C2C (5L) - Magnus Burgundy 5L | ICICI APAY + Platinum 5L? Did I miss opportunities/ ways of recent months?
3) Given this recent drama with PZ: Decoding issue & holding PayZapp accountable for payment transaction?
I was suggested to use a link where it asks if one is HDFC customer and gives more options in drop down lists etc and without it LESSER ones.
I figured I might as well change & consolidate to the XY@hotmail.com from the old ABC@yahoo.com.
For uniformity instead of 2 different Customer profiles and confusion with HDFC.
POSSIBLE?
Is there an easy way to do this? ONLINE?
Or
Will this require calling/ going into Branch?
No HDFC accounts are active on it, just able to log into HDFC portal and CP exists.
1) So I recently first time in life started to signup and use these Apps like PayZapp, Mobikwik etc. in India.
PZ Email used XY@hotmail.com
2) I used to have old NRE/ NRO accounts that were zeroed and closed or at least initiated closure from my end many times and not sure what happened in their back offices between it going dormant/ inactive.
HDFC CP used ABC@yahoo.com
It had gotten inactive, but with help of ex AXIS / HDFC RM we tried and reset and logged in.
Customer Profile is logging in, but there are no accounts or things connected to it.
Figured I'd address this issue when I start C2C with HDFC for a Credit card.
DCB Dec 2023: Ways/contacts to get DCB LTF via C2C (5L) - Magnus Burgundy 5L | ICICI APAY + Platinum 5L? Did I miss opportunities/ ways of recent months?
3) Given this recent drama with PZ: Decoding issue & holding PayZapp accountable for payment transaction?
I was suggested to use a link where it asks if one is HDFC customer and gives more options in drop down lists etc and without it LESSER ones.
Instead of emailing , first level of complaint at this portal - https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
Next step is to escalate to PNO with https://leads.hdfcbank.com/applications/webforms/apply/complaint_form_new.asp
Next step is to escalate to PNO with https://leads.hdfcbank.com/applications/webforms/apply/complaint_form_new.asp
I figured I might as well change & consolidate to the XY@hotmail.com from the old ABC@yahoo.com.
For uniformity instead of 2 different Customer profiles and confusion with HDFC.
POSSIBLE?
Is there an easy way to do this? ONLINE?
Or
Will this require calling/ going into Branch?
No HDFC accounts are active on it, just able to log into HDFC portal and CP exists.
