Unauthorised CIBIL Enquiry by SBM Bank

[jimmypappachan]

I got a CIBIL hit by SBM Bank India without my consent.

Enquiry Purpose shows : Other

The Only relationship I have with SBM bank is FD(2k) backed onecard lite which is 1year 1 month aged. FD was auto renewed last month.

Today received a mail regarding FD Statement from April 2022 - March 2023 ( Seems like Statement for the Financial Year)

Anyone faced similar situation.

Onecard + SBM is worst combo ever.

I requested communication address change last September (2022) still address is not updated.. Due to which I escalated issue to Onecard grievance redressal officer and SBM Bank Customer Care last Month. Still no positive response received regarding that.

 

[gautampai]

Threaten them by mentioning "RBI Ombudsman" in mail and look how fast they'll work on your query. I had got my cibil hit removed by complaining to ombudsman.

 

[Strange]

I got a CIBIL hit by SBM Bank India without my consent.

Enquiry Purpose shows : Other

The Only relationship I have with SBM bank is FD(2k) backed onecard lite which is 1year 1 month aged. FD was auto renewed last month.

Today received a mail regarding FD Statement from April 2022 - March 2023 ( Seems like Statement for the Financial Year)

Anyone faced similar situation.

Onecard + SBM is worst combo ever.

I requested communication address change last September (2022) still address is not updated.. Due to which I escalated issue to Onecard grievance redressal officer and SBM Bank Customer Care last Month. Still no positive response received regarding that.

Email SBM nodal officer to remove this unauthorised enquiry. Don't email SBM customer care as they never reply.

 

[jimmypappachan]

Threaten them by mentioning "RBI Ombudsman" in mail and look how fast they'll work on your query. I had got my cibil hit removed by complaining to ombudsman.

Email SBM nodal officer to remove this unauthorised enquiry. Don't email SBM customer care as they never reply.

Okay I have mailed their Level 1 nodal officer. 👍

 

[jimmypappachan]

I got a CIBIL hit by SBM Bank India without my consent.

Enquiry Purpose shows : Other

The Only relationship I have with SBM bank is FD(2k) backed onecard lite which is 1year 1 month aged. FD was auto renewed last month.

Today received a mail regarding FD Statement from April 2022 - March 2023 ( Seems like Statement for the Financial Year)

Anyone faced similar situation.

Onecard + SBM is worst combo ever.

I requested communication address change last September (2022) still address is not updated.. Due to which I escalated issue to Onecard grievance redressal officer and SBM Bank Customer Care last Month. Still no positive response received regarding that.

Enquiry removed after reporting issue via RBI cms portal.
Mailing Nodal officer and Principal Nodal Officer were of no use 😌.

 

[ankitfintech]

Enquiry removed after reporting issue via RBI cms portal.
Mailing Nodal officer and Principal Nodal Officer were of no use 😌.

Can you give details about RBI CMS? They initiated two enquiries and have not been responding . I have tried customer care and the next level..

 

[jimmypappachan]

Can you give details about RBI CMS? They initiated two enquiries and have not been responding . I have tried customer care and the next level..

https://cms.rbi.org.in/cms/indexpage.html#eng

If it has been more than 30 days, after no response from the bank authorities (PNO) you can raise complaint via here.
You are required to provide(upload) emails sent to bank and response from bank if any, received.

 

[hs23]

SBM has done a cibil Enquiry of 100000 for a secured CC of Rs5000 FD . Is it possible to get enquiry removed?

 

[jimmypappachan]

SBM has done a cibil Enquiry of 100000 for a secured CC of Rs5000 FD . Is it possible to get enquiry removed?

Not possible it seems.

 

[Strange]

SBM has done a cibil Enquiry of 100000 for a secured CC of Rs5000 FD . Is it possible to get enquiry removed?

email to nodal.officer@sbmbank.co.in , if they don't remove then raise complaint with RBI BO.