Senior citizen - Pensioner in SBI , No Loan, still High Risk Category - ReKYC - 2 Years

[hender]

Background:

40 years old Govt Salary Account in SBI(same branch) now getting pension from past 10 years. (Age:70 years)

PPF account since 2000, Now extended again in 2025 for 5 more years(online).

PPF contribution from SBI net Banking from past many years. Some FD online.

Every Year Pensioner Life Certificate in November through Physical SBI Branch Visit.(Form Filled).

SBI relationship: (1 SB Account(with min 2-3 lakhs balance maintain), 1 PPF account, 3 FD'S
No Loan, No CC(Ever).

Got letter from branch for ReKYC last week, and a call from some lady employee 🤙 yesterday.

Visited the branch with Uncle, met BM, he understood the issue, checked in the excel database, confirmed for ReKYC.
When we asked 'why it's so frequent, as uncle remember 2 years back they did ReKYC.'

BM confirmed uncle's profile is in HIGH RISK CATEGORY (at Present) as per SBI internal Parameter, so it's required periodic KYC in 2 years. Risk Category will be updated in next 6 months., than future ReKYC will depend on that.

It took total 15-30 min, ReKYC got updated in the system, Got confirmation SMS, Mail for KYC update. BM personally checked in the system and confirmed the same.
Even got SMS for feedback.

@SSV @RAMESH BABU N @desiviru @SJM

I found it little strange, still your words will help me and others to understand the situation more carefully.

Ref to old post, Uncle is about to get 32 lakhs, after his Land got sold. He got 8 now, rest will come in due time.

As Interest rate are already down for FD, I asked him to consider parking in SCSS.

Now-
1- Have anyone experience/idea in SBI's Online SCSS account creation ?

2-Can part investment now/ addition later possible ?

3-After Completion of SCSS life cycle, Auto Closure is possible online or have to visit the branch if created online ?

3- Out of Maha Bank, PNB, SBI - which one can be good for this, if have to do offline ?

Any other valueable input/idea -

@RAMESH BABU N @SJM @SSV @desiviru