SBI Card Add-on card application error

[sleepysurya]

I am trying to apply for add-on card for my spouse. However after digilocker verification, request is failing with message - Invalid image. I had tried uploading image in jpeg and png format with size being less than 250KB.
Has anyone faced similar issue?
I contacted custoer care but they are sending generic replies.

 

[D₹V]

@S S V @Tejo

 

[SSV]

I am trying to apply for add-on card for my spouse. However after digilocker verification, request is failing with message - Invalid image. I had tried uploading image in jpeg and png format with size being less than 250KB.
Has anyone faced similar issue?
I contacted custoer care but they are sending generic replies.

I haven't done this add on bit in SBI.
Try changing the file type

 

[Tejo]

@S S V @Tejo

Wrong tag

@sleepysurya sbi things are high then our imaginations in some categories*

Does image file is blur?

@VISHESH_BANSAL can help you

 

[lalitpitale]

I am trying to apply for add-on card for my spouse. However after digilocker verification, request is failing with message - Invalid image. I had tried uploading image in jpeg and png format with size being less than 250KB.
Has anyone faced similar issue?
I contacted custoer care but they are sending generic replies.

Yes... Facing same issue... Don't know solution yet.

 

[TheMentalist]

I am trying to apply for add-on card for my spouse. However after digilocker verification, request is failing with message - Invalid image. I had tried uploading image in jpeg and png format with size being less than 250KB.
Has anyone faced similar issue?
I contacted custoer care but they are sending generic replies.

Yes... Facing same issue... Don't know solution yet.

Try with selfie image, and size needs to be much higher (better quality - Don't use whatsapp photos)

 

[pramuknura]

Was struggling for couple of days and uploading the photo in PDF format worked finally!

 

[defaultuser]

Was struggling for couple of days and uploading the photo in PDF format worked finally!

Thanks for the idea man! I changed the Photo to High quality and exported as PDF. Application is now pending.

 

[Krishna Kumar]

I am trying all possible combinations. But getting same error in Add on application