Hi friends, need your guidance.
I had a personal loan with Standard Chartered Bank, and in January 2025, it was transferred to Kotak Mahindra Bank as part of a loan portfolio migration.
Before this transfer, my CIBIL score was 794. But after the transfer:
Despite raising multiple disputes with CIBIL and Kotak, and even mailing both teams, the issue is still unresolved.
Has anyone else faced a similar issue after SCB loan transfer to Kotak?
Would appreciate if you could share your experience or any solution that worked.
Thanks in advance!
I had a personal loan with Standard Chartered Bank, and in January 2025, it was transferred to Kotak Mahindra Bank as part of a loan portfolio migration.
Before this transfer, my CIBIL score was 794. But after the transfer:
- First, SCB updated the account with the status “account sold”, in Credit Report Credit facility status which caused my score to drop by 25 points.
- After multiple emails and follow-ups with SCB’s nodal officer and CIBIL, they removed that entry, and my score was restored.
- Later, Kotak reported the same loan with “account purchased”, Credit Report Credit Facility Status and again, my score dropped by 25 points.
Despite raising multiple disputes with CIBIL and Kotak, and even mailing both teams, the issue is still unresolved.
Has anyone else faced a similar issue after SCB loan transfer to Kotak?
Would appreciate if you could share your experience or any solution that worked.
Thanks in advance!
