Payment Confusion- SBI card

[IamTechking]

Hi Everyone,
I am confused in my bill payment outstanding for the current month on the sbi card.
I had to make 2 transaction of 20k and I had only limit left of 15k. so I made advance payment of 20k and then made the transaction and then made necessary transaction. This was done twice. Now my bill was generated after that and it was around 11k. In the sbi app it shows that I have paid it all but in all bbps(credit and others) channels it shows 11k outstanding. I am confused. Is there any outstanding at all? Sorry if it seems pretty basic but I want to be sure.TIA

 

[Shubham1221]

Hi Everyone,
I am confused in my bill payment outstanding for the current month on the sbi card.
I had to make 2 transaction of 20k and I had only limit left of 15k. so I made advance payment of 20k and then made the transaction and then made necessary transaction. This was done twice. Now my bill was generated after that and it was around 11k. In the sbi app it shows that I have paid it all but in all bbps(credit and others) channels it shows 11k outstanding. I am confused. Is there any outstanding at all? Sorry if it seems pretty basic but I want to be sure.TIA

Sbi didn't update the amount on bbps . It show the previous bill till the next bill will be generated.

 

[bing1309]

In your app if it says near total outstanding dues (paid) then it's paid, irrespective of outstanding pending.

 

[IamTechking]

In your app if it says near total outstanding dues (paid) then it's paid, irrespective of outstanding pending.

Yes , I see that it shows paid and the current billing amount as outstanding as well. This helps Thanks.
The confusion wasi had paid of 2k in another app after bill generation and was not sure why there was a difference

 

[bing1309]

Settlement of amount during the date of Bill generation Date. Any funds sent doesn't mean it's adjusted, it takes time to settle, if there is a wrong money deposit or sent you can call the bank from which you sent to get your money back before it Settles in his account. Hence bank waits untill the amount settles to add in your statement. Hence, once settled then if dispute follow the charge back procedure.