MobiKwik Kyc issue

[Im_Gk14]

For the first time am facing issue with KYC.
It's showing as Invalid Pan Status.
haven't faced any issues with PAN/KYC till now. Pan is active & Data is matching with Aadhar too.
Mobikwik cc didn't help either. Since around an year am facing the same issue.
Any resolution?

 

[Survivor35]

For the first time am facing issue with KYC.
It's showing as Invalid Pan Status.
haven't faced any issues with PAN/KYC till now. Pan is active & Data is matching with Aadhar too.
Mobikwik cc didn't help either. Since around an year am facing the same issue.
Any resolution?

Interesting.. Have you mapped aadhar with pan.

Did you try using kyc with any other app like paytm, payzapp

 

[Im_Gk14]

Interesting.. Have you mapped aadhar with pan.

Did you try using kyc with any other app like paytm, payzapp

Yup, Aadhar with Pan is linked.
No issues with any application, Kyc ✔️ Paytm/Payzapp.

 

[Survivor35]

Raise a Sr in support option to see if that would resolve your issue

 

[Im_Gk14]

Raise a Sr in support option to see if that would resolve your issue

Reply from Customer Support -
Dear User, Greetings from MobiKwik! Hope you are doing well. Apologies for the inconvenience caused to you regarding this. As checked for the provided error, please ensure that you are entering the correct PAN card details to complete your wallet KYC. Further, you are requested to get the details updated on PAN card (same as on Adhar) with the respective authority as well as on NSDL (PAN website) in order to avoid this error and complete the process of KYC for your wallet account, In case the issue still persists, we request you to please contact NSDL for further assistance. Thank you for being a valued mobikwik customer. Happy To Help! Regards, MobiKwik Team

 

[Cherukuri415]

Any update on this I am also facing same issue with Mobikwik