Idfc first select welcome kit

[yogobit]

I've just been upgraded to idfc first select.

Bank customer care had informed they currently don't have the proper welcome kit box so if I'm in a hurry they could send welcome kit in envelope & that it would contain all items included in box.

On me stating I'm not in a hurry & would wait for proper welcome kit box they assured that I would not be sent envelope & they'd expedite box

But lo & behold I was sent envelope



I have seen multiple customers sharing the proper welcome kit they received.



Is there something that can be done?

 

[sxchzy]

yes
GO TO THE BRANCH AND CREATE A RUCKUS FIRST
IF THEY DONT AGREE
GO TO CORPORATE OFFICE AND DO IT
IF THEY ALSO DONT AGREE GO TO RBI

 

[Predator]

I would suggest moving on... Not a big deal
you don't lose much except for some momentary pleasure

 

[shashankrt]

yes
GO TO THE BRANCH AND CREATE A RUCKUS FIRST
IF THEY DONT AGREE
GO TO CORPORATE OFFICE AND DO IT
IF THEY ALSO DONT AGREE GO TO RBI

Please mention that this is sarcasm else the OP or someone may actually follow above similar to the other guy who asked HDFC for LTF else cancel the card (and HDFC cancelled the card!)

 

[varun__goel_]

I've just been upgraded to idfc first select.

Bank customer care had informed they currently don't have the proper welcome kit box so if I'm in a hurry they could send welcome kit in envelope & that it would contain all items included in box.

On me stating I'm not in a hurry & would wait for proper welcome kit box they assured that I would not be sent envelope & they'd expedite box

But lo & behold I was sent envelope



I have seen multiple customers sharing the proper welcome kit they received.



Is there something that can be done?

Now they send only these envelopes

That premium box welcome kit was delivered way before.

 

[yogobit]

Now they send only these envelopes

That premium box welcome kit was delivered way before.

But customer care themselves confirmed.
Why would I post otherwise?

You may listen to their promise on call if you don't believe.

First select - Google Drive

drive.google.com

 

[sxchzy]

then escalate to nodal desk

 

[techt]

But customer care themselves confirmed.
Why would I post otherwise?

You may listen to their promise on call if you don't believe.

First select - Google Drive

drive.google.com

ask IDFC Wealth account as a comp off

 

[shashankrt]

But customer care themselves confirmed.
Why would I post otherwise?

You may listen to their promise on call if you don't believe.

First select - Google Drive

drive.google.com

Is anything missing in the envelope which was not provided with welcome kits? or the difference is just the box?

 

[varun__goel_]

But customer care themselves confirmed.
Why would I post otherwise?

You may listen to their promise on call if you don't believe.

First select - Google Drive

drive.google.com

Customer care themselves do not know anything😂

@S S V have you received any such box on upgrade to wealth?

 

[yogobit]

Is anything missing in the envelope which was not provided with welcome kits? or the difference is just the box?

If you check the box had an added cardholder.

Envelope has cheque & debit only

 

[yogobit]

ask IDFC Wealth account as a comp off

No then they will send me another useless envelope of cheque & debit card