HDFC was pushing me via mails to apply for it's cards. I also needed a HDFC card, so when I checked, it offered me Freedom, Moneyback and DCP. All of them LTF, with a asterisk saying that it's a spend based LTF (smh).
All of them were pre-approved (No CIBIL hit). I wasn't interested on either of them. I wanted a Millenia, atleast. But wasn't offered one. So I left the application form incomplete.
Then, I started receiving n number of calls from executives saying that DCP is the best to get it upgraded to DCB. So I gave in and let the executive assist me as she said she will process my application as LTF (without any spend based condition) (Didn't know that I would've received 1.5k Amazon voucher, had I applied by myself).
I recorded the call and confirmed it on WhatsApp too. I applied and thought of activating the card only after getting a written confirmation on the same from CC.
I wrote to the CC team on this with all details. Didn't get a reply, so escalated to the Nodal Officer. This is the reply I got.
"Basis your email, we have done a detailed review on your credit card account and we wish to inform you that your existing Diners club privilege pricing card ending with XXXX had been converted to Diners club privilege las life time free card"
So, is my card unconditional LTF now ? Or should I ask them to mention it as Unconditional LTF and not just LTF. (My apprehension is also from the fact that there's some "las" before LTF in mail). I have 2 days before it gets automatic deactivation. Sorry for being a paranoid.
All of them were pre-approved (No CIBIL hit). I wasn't interested on either of them. I wanted a Millenia, atleast. But wasn't offered one. So I left the application form incomplete.
Then, I started receiving n number of calls from executives saying that DCP is the best to get it upgraded to DCB. So I gave in and let the executive assist me as she said she will process my application as LTF (without any spend based condition) (Didn't know that I would've received 1.5k Amazon voucher, had I applied by myself).
I recorded the call and confirmed it on WhatsApp too. I applied and thought of activating the card only after getting a written confirmation on the same from CC.
I wrote to the CC team on this with all details. Didn't get a reply, so escalated to the Nodal Officer. This is the reply I got.
"Basis your email, we have done a detailed review on your credit card account and we wish to inform you that your existing Diners club privilege pricing card ending with XXXX had been converted to Diners club privilege las life time free card"
So, is my card unconditional LTF now ? Or should I ask them to mention it as Unconditional LTF and not just LTF. (My apprehension is also from the fact that there's some "las" before LTF in mail). I have 2 days before it gets automatic deactivation. Sorry for being a paranoid.