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Got magnus approved, card not dispached.

kvagarwal

TF Select
Date: 17 mar 2023: Applied for magnus via C2C ( Regalia existing limit 623k)
18 mar 2023: got approved SMS
21 march: Got tracker updated as card printed, will dispatch soon.
No update from there on.
Got SMS on 25th March:
Dear Customer, we wish to apprise you of a delay in the dispatch of your approved Axis Bank Credit Card due to a technical glitch. Dispatch details will be shared with you shortly. We regret any inconvenience caused.
waiting for Dispatch
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jiffyspace

TF Buzz
VIP Lounge
Same issue. Seems like a lot of people are facing the exact same issue. I am waiting for the dispatch since Tuesday and on Friday I received the same message about card getting delayed.
 

xiddy

TF Premier
According to the tracker and their support team, the card has been printed and is waiting to be shipped. I wonder if they are having some issues with bluedart.
 
my magnus application is stuck in 1st step itself after physical KYC since 2 week .. anything can be done ? which customer care of axis to contact and what number ,,, can I escalate it ?
 
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