Flight ticket cancellation within 24 hrs

[vgupta]

I cancelled a ticket flight within 24 hrs on cleartrip, it was more that 7 days before the departure date.
Cleartrip only refunded me the airline cancellation charge, the cleartrip cancellation charges were not refunded.

Another experience from last year with Makemytrip but they refunded the makemytrip cancellation charges also.

Does anyone have any idea if the travel platform cancellation charges come under the DGCA 24hr rule ?
Or how do we confirm this, I am unable to open the DGCA grievance portal.

 

[sxchzy]

it depends on the ticket
if it is partially refundable you wont get the whole amount as refund

 

[Mars_rover]

I cancelled a ticket flight within 24 hrs on cleartrip, it was more that 7 days before the departure date.
Cleartrip only refunded me the airline cancellation charge, the cleartrip cancellation charges were not refunded.

Another experience from last year with Makemytrip but they refunded the makemytrip cancellation charges also.

Does anyone have any idea if the travel platform cancellation charges come under the DGCA 24hr rule ?
Or how do we confirm this, I am unable to open the DGCA grievance portal.

Contact Cleartrip customer care and mention them this thing (its mentioned on DGCA guidelines)
I once booked vistara ticket and got full refund on cancellation within 24 hrs

 

[deep@vie]

I cancelled a ticket flight within 24 hrs on cleartrip, it was more that 7 days before the departure date.
Cleartrip only refunded me the airline cancellation charge, the cleartrip cancellation charges were not refunded.

Another experience from last year with Makemytrip but they refunded the makemytrip cancellation charges also.

Does anyone have any idea if the travel platform cancellation charges come under the DGCA 24hr rule ?
Or how do we confirm this, I am unable to open the DGCA grievance portal.

It depends on aggregator.
Please check the fine print on ticket.
Or just request cleartrip to refund,they might as goodwill gesture even if there is no refund policy.