Nope, I got call from ABM to collect the passbook from branch, but got Chq book & DC through courier.
For CC, the ABM checked my eligibility for Royal Sig CC after fetching Cibil score with my permission, attached & checked my income docs & other highest limit CC bill with the application. To mention more, the ABM filled all info in his computer and ticked Visa Royal Sig, even the filled application form that he printed had Visa Royal Sig ticked. Still got basic Aspire with limit of 1.50L .
RBIO silently closed the case under non-appeleable cause. Their Kolkata region Zonal Officer called me and told CC has been issued based on eligibility verified at their CC depatment. RBIO remained silent after that inspite of providing them all sort of proofs including the printed application form with Royal Sig ticked and Cibil enquiry details.
That day onwards I have made my mind to raise every case with RBIO claiming compensation which will be better dealt thoroughly.