yogobit
TF Premier
Daikin 1.5 Ton split inverter AC installed on 7 April started facing cooling issues since third day of operation.
On third day 16 April post cooling room AC seemed to stop working suddenly at 40 mins & then released hit air twice & then when restarted it started with reduced cooling
19April
Engineer Yeakub Ali came & inspected both indoor &
outdoor units.
He concluded parameters were ok & was unable to
diagnose the exact reason for cooling being dissatisfactory
He discharged some gas saying pressure was 170 & he
reduced it to 150 for optimal cooling.
This despite the AC chilling room in 20 minutes for the first two days .
Before leaving he informed he would consult with senior
engineers.
Now I observe
not only cooling but even fan speed has reduced & is not
blowing at high speed even at level 5. It seems as if the fan
speed is not increasing despite increasing it on remote.
I received a call from service center representative
informing that my AC is ok & under observation.
This despite Engineer agreeing that there was absolutely
negligible cooling & me informing him that there is no room for further observation as it's crystal clear that AC is not cooling.
I was also told that AC maybe struggling to cooldown room due to excessive heat & room size.
I don't agree as this same room was cooled down in 10
minutes on the day of installation done during midday
20 April
Senior Engineer visited & conceded there was no pressure above normal limits & that during high temperature it is normal for gas pressure to be showing higher & during evening it would show around 130
He checked both indoor & outdoor & then measured & said pressure is still 170
How come pressure is still 170 despite Engineer releasing gas?
Also then was Engineer lying when he said he reduced pressure to 150?
He also conceded every parameter is ok except the air throw from indoor unit which is only 18.9 after AC running for 20 mins instead of 12 degree
He is also saying since the temperature is now 41 degree for past few days hence AC is not being able to handle the extreme load
Also room size is around 200 square feet which is putting stress on 1.5 ton AC .
Final conclusion
Asked me to wait for temperature to drop below 40 degree for Daikin to start cooling properly
Seems I am stuck with a faulty AC in less than 2 weeks of installation as Daikin is shifting blame to 40 degree temperature + room size being too big for a 1.5 ton AC
Also Daikin doesn't reply to emails sent to customerservice@daikinindia.com
On third day 16 April post cooling room AC seemed to stop working suddenly at 40 mins & then released hit air twice & then when restarted it started with reduced cooling
19April
Engineer Yeakub Ali came & inspected both indoor &
outdoor units.
He concluded parameters were ok & was unable to
diagnose the exact reason for cooling being dissatisfactory
He discharged some gas saying pressure was 170 & he
reduced it to 150 for optimal cooling.
This despite the AC chilling room in 20 minutes for the first two days .
Before leaving he informed he would consult with senior
engineers.
Now I observe
not only cooling but even fan speed has reduced & is not
blowing at high speed even at level 5. It seems as if the fan
speed is not increasing despite increasing it on remote.
I received a call from service center representative
informing that my AC is ok & under observation.
This despite Engineer agreeing that there was absolutely
negligible cooling & me informing him that there is no room for further observation as it's crystal clear that AC is not cooling.
I was also told that AC maybe struggling to cooldown room due to excessive heat & room size.
I don't agree as this same room was cooled down in 10
minutes on the day of installation done during midday
20 April
Senior Engineer visited & conceded there was no pressure above normal limits & that during high temperature it is normal for gas pressure to be showing higher & during evening it would show around 130
He checked both indoor & outdoor & then measured & said pressure is still 170
How come pressure is still 170 despite Engineer releasing gas?
Also then was Engineer lying when he said he reduced pressure to 150?
He also conceded every parameter is ok except the air throw from indoor unit which is only 18.9 after AC running for 20 mins instead of 12 degree
He is also saying since the temperature is now 41 degree for past few days hence AC is not being able to handle the extreme load
Also room size is around 200 square feet which is putting stress on 1.5 ton AC .
Final conclusion
Asked me to wait for temperature to drop below 40 degree for Daikin to start cooling properly
Seems I am stuck with a faulty AC in less than 2 weeks of installation as Daikin is shifting blame to 40 degree temperature + room size being too big for a 1.5 ton AC
Also Daikin doesn't reply to emails sent to customerservice@daikinindia.com
