Hi,
I raised a dispute on CIBIL portal for CIBIL enquiry removal of AMEX and Tata Capital under one Dispute ID.
Both query got resolved in 62 days and 63 days for AMEX and TCL respectively. CIBIL compensated me 3300 INR for both delays (instead of 6500 INR) and upon raising complaint mentioning that delay was from two different institutions although under one single dispute, CIBIL has replied and I quote "one dispute ID compensation is applicable on the basis of parent sr delay and not child sr delay".
I think CIBIL is taking me for a ride as RBI rules state compensation per delay. Anyone here can shed light on this matter and has experience of the same type of query may please help as I am contemplating raising Ombudsman complaint of my query is genuine.
Please post your opinions.
I raised a dispute on CIBIL portal for CIBIL enquiry removal of AMEX and Tata Capital under one Dispute ID.
Both query got resolved in 62 days and 63 days for AMEX and TCL respectively. CIBIL compensated me 3300 INR for both delays (instead of 6500 INR) and upon raising complaint mentioning that delay was from two different institutions although under one single dispute, CIBIL has replied and I quote "one dispute ID compensation is applicable on the basis of parent sr delay and not child sr delay".
I think CIBIL is taking me for a ride as RBI rules state compensation per delay. Anyone here can shed light on this matter and has experience of the same type of query may please help as I am contemplating raising Ombudsman complaint of my query is genuine.
Please post your opinions.
