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Axis Atlas lounge issue resolved

laijulazar

TF Buzz
Finally, message from Axis’s side.

Hi, we regret the inconvenience caused. We wish to inform you that the digital platform for booking domestic lounge access on the Atlas Credit Card is currently under maintenance. However, you and other cardholders may continue to access complimentary lounge services at eligible domestic lounges by presenting your physical card. The list of eligible lounges remains unchanged and can be accessed here: https://www.axisbank.com/docs/defau...y/axis-bank-airport-lounge-access-program.pdf eligible domestic lounges. For international lounge access, you may use your Atlas Card at any eligible lounge by presenting the card. A transaction of USD 1 will be required for authorization, which will be reversed subsequently. Please ensure that international, e-commerce, and contactless transactions are enabled on your card. Eligible lounge list: https://www.prioritypass.com/airport-lounges The Bank’s stance in the matter has been reviewed and approved by the Bank's Internal Ombudsman. In case you are still not satisfied with the resolution provided, you may approach the Banking Ombudsman for redressal of your complaint by logging into the appended link: https://cms.rbi.org.in or you may write to the following address: Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India, Central Vista, Sector 17, Chandigarh - 160 017. Regards, Team Axis Bank
 
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