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I had raised a request to pno for annual fee waiver on my freecharge plus credit which they denied so I asked to cancel my credit card after which I got a call from them to retain me, later I asked them for annual fee waiver for which they asked to spend 10,000 Rs in 90 days for annual fee...

I have done fastag recharge from the freecharge app using the freecharge plus credit card but I have only got normal 1% cashback and not 5% cashback , I checked the t&c there is also no exclusion of fastag or utilities from the 5% cashback category. Could this be because I have done the...