They never respond. I even tried to apply this card offline. But the bank is so pathetic with such useless employees. It's like they don't want the new customers. Typical public sector bank.
It's been a month since VKYC was done for IDBI LIC card. Still no update. Customer care say they have no way to track the application. I can only try asking the LIC branch I applied from.
I applied through LIC agent from whom I have LIC policies. There is no online way of applying for it. Also, I specifically asked him to get IDBI form as LIC mostly knows only about Axis variant. So my CIBIL enquiry is from IDBI only