Call the customer care and ask for branch BM's name and mail. Send a properly worded mail to your BM and wait a couple of days for resolution. If they don't resolve your issue then post it on Twitter tagging their handles and quote you have already contacted the branch head and received no...
I faced a similar situation in the last week of March'24 where they debited 1062 charges for non-maitainence in my legend linked select savings account. Which channel did you raise the complaint on for getting the refund?
If they do not devalue the gems value then it's worth maintaing the megastar quarterly balance requirement now for the sole purpose of earning bill payment rewards. 1000 for 50k balance is north of 20% p.a return!
A few years back I had seen the option for family banking in the netbanking requests tab. Had successfully linked my account from that option. Don't know if it still works today.
A strategy which works best when you anticipate your request will face a lot of hurdles created by bank employees is...
Here's how I got my RM to arrange for a locker under Imperia without any investment/follow ups in record time:
First I contacted the RM for a free locker under Imperia expecting the response in negative. Then I put out a tweet to HDFC Cares for help. They asked me my details in DM and raised a...
Nice, I just connected with the Twitter team a day back. Now my RM is being questioned by her manager after the branch received a mail from the MD Desk for unsatisfied customer. Got a call from RM saying will try to help in getting a locker, still don't trust that statement though.
If anyone in the Imperia program of HDFC has managed to avail the free locker, how did you do it? The RM is of no use to avail that benefit in my case, suggestions needed to acquire a locker in a new branch which is opening near my place.