I have Kotak white card. I am facing redemption issue from last 20 days. I have 6k white pass points. called customer care 4-5 times maild them 3 times on kotakmahindrabank.creditcards@kotak.com still no resolutuon. redumtion page show below attached erroe.
Any one have same issue ?
I received first mail by Asix bnak in early DEC -2023 regarding non-personal traansecion proof of merchanet Bankit & Runpaisa for 1st Aug to 31st Oct. And with that they block my Edge reward portal. I have 82k point unused.
For that transection i have shared Insurance payment receipt, but they...