sending emails to premium experience and travel edge worked for me. They need to make some changes to each user manually. So its possible this is because of too many new axis bank credit card holders
fully agree with this! just got magnus recently called customer care, directly connected to customer care agent rather than the IVR. Thats what i loved DCB/Infinia cards for.
Also, I have applied for myzone too now online, choosing the new customer option (i gave this application before my magnus offline application) but that is still yet to be approved. Also for myzone, i did VKYC, they also sent someone to do physical KYC (fingerprint). This gap was around 4 days...
So when i applied online, i chose the exising customer option (i earlier had axis flipkart card). application didnt progress for a while, twitter team then told as follows
"Hi, we regret the inconvenience caused. We have checked the details and would like to inform you that the Pin code has not...
none, no phone calls or in person verifications.
one message stating that its being reviewed. Also some SMS saying phone number updated email updated etc.
do we have a link/shared excel where we can put numbers of good agents of all banks. For ex i know a good axis agent in BLR and HDFC RM in BLR who is very helpful
Below is my story of magnus application:
Card Applied for: Magnus
Mode of application: Offline via agent
Proof of income: C2C 16.5 Lakh credit limit on HDFC DCB
In person application collection: 6th Sep (got SMS with Application number on early morning 7th) KYC vas fingerprint happened during...
Yes, thats what worked for me. Earlier applied as existing customer, didnt work out. Now applied as new customer. The new application is going ahead (based on my chat with the agent and the person who called me for arranging KYC at home). The earlier one just didnt progress at all.
Also best is...