Contacted HDFC Ergo Support they've assured that the payment was successful and policy is in effect contacted Bharat Connect also they shared policy document 🤣. Anyways let's see what triggered the mail.
I was wondering why they didn't Devalue this card when other cards were devalued now we have the answer it was anyways going to be discontinued so no point in devaluing 🤣.
Paid HDFC Ergo premium on 30th April using Amazon Pay using Amazon Pay balance and the transaction was successful today received a mail we haven't received your payment kindly do the payment in Current Account.
The same day (30/04) I received new policy message and details.
Idk what is going...
If you have all proofs that the application was rejected then the card was delivered without your acknowledgement then you can drop them a mail or approach RBI Ombudsman if they're not helping/assisting you in any case.
They've changed limits from 1L to 15k(was told by CC) read on twitter as 25k not sure of which one is correct one I had 3 33k/29k/11k 33&29 didn't go thru 11k one was successful.