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Hi, I am not really sure, But I guess that the May 2023 you are reporting is the TIME when Bank reports the AIS to the Income Tax Department for Major Financial activities of the consumers. And I am not sure why do you pay tax for a house purchase, since there is no Income at this point of time!

No its a offline process to change e-add,

E-add change is a offline process, and then they get access to the complete account

My account is also hacked with 1.10 points and same modus operandi, my e-add was changed and 100's of spam messages were attacked so I could not see the original mail, but it came to my notice and I immediately sent the mail to customer care but no action. Today after cooling period my account...

Even the Issue is continuing after a 2 Years also....