Are they denying to close the account unless it's unverified and unfreezed? Did KYC? How? Visiting branch (Biometric Authentication or via physical docs) or Online through Aadhar OTP? Was your Kotak 811 Super default account in that UPI app (Kiwi)? Explain a bit more: Used Kiwi UPI 25% money from failed trnx that should be reversed got credited to kotak 811 super account so I'm like alright Click to expand...
Doesn't the transaction have any details regarding the merchant and a REF or REV prefix? Is Kotak really this dumb?
Did KYC? How? Visiting branch (Biometric Authentication or via physical docs) or Online through Aadhar OTP?
Was your Kotak 811 Super default account in that UPI app (Kiwi)? Explain a bit more: