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TechnoFino - #1 Community Of Credit Card & Banking Experts

noobdipesh
noobdipesh
HumorSimpson
HumorSimpson
@CardCraftsman. - zab hamara kismat baad me girtha, tab Bad hee hota.
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desiviru
Yeh anti-national activity hai. Atleast till Amazon Friday 20% is there, keep issuing it. Once Amazon offer ends, people will themselves part ways with RuPay Platinum. In June 2022, for all of ICICI acc. in my home I had changed to RuPay platinum. Charge was Rs.150+GST= 177 which increased this year to 236 as debited in July.
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Abhishek012
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desiviru
@Abhishek012 Bro, I recently read that ICICI launched new RuPay platinum card but charges are more than normal RuPay platinum. Here they stopped issuing that version. So we are doing this rona. Else we know that they will continue with Gold platinum version with Rs.354 charges.
6ix9ine
6ix9ine
@Abhishek012 mai toh kuch bola hi nhi xD haha react kiya bus
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desiviru
Vasuki
VasukiVasuki is verified member.
What about cards being replaced if one expires
noobdipesh
noobdipesh
@Abhishek012 "Jaise ICICI bank hai waise he tumlog ho." Iska kya matlab h maharaj?
HumorSimpson
HumorSimpson
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Abhishek012
@CardCraftsman. ICICI bank walo k mano toh RuPay Platinum DC kabhi tha he nahi ICICI bank k pas, Kuch ICICI Bank employees ka kahena hai RuPay Card ek American company hai, Isiliye India me issue nahi hota hai and RBI ne ban kar k rakha hai. Mazak nahi kar raha yeh sab ICICI bank ka khud ka kahenta hai.

Kuch ICICI bank employees yeh bhi puchte hai RuPay Card kya chiz hai ?

aise me tumlog ICICI bank k baat pe trust kar rahe ho, isiliye bola "Jaise ICICI bank hai waise he tumlog ho."
noobdipesh
noobdipesh
@Abhishek012 mai icici se rupay chip international contactless dc ka bin puchke aapke post se confirm karta hu.
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desiviru
@Abhishek012 , Woh sab theek keh rahe hai. Yeh banks employees ka kaam tha hi nahi. Shuru se ICICI ne Rupay sirf on request via calls ya via email hi issue kiya hai. Bahot kamm branches thi jisme Rupay card diya gaya tha for insta issuance purpose. One of my friend got it without name printed from Branch in Chandigarh in 2019. You have to understand that bank has different departments and they do their own work. There is no Card department in a bank so they often don't get updated. Their work is to take request, put it in system and Card Processing center has all the job. There is a credit card department in branch which comes under Loan/lending category but there is no DC department. A normal customer thinks, bank employees even the security gaurd or peon should be aware of thing and products of bank but why? They know their departments well. Customer has time for all these things while bank employees don't. They have to look after branch and then wife and kids at home and other worldly duties. They aren't free like today's youngsters who spend most of their time on everything except making their own future. haha

Once a customer made fun of Steve Jobs of not knowing Mac's new features. Inside he would have thought, "Kid, I am good at what I am doing and my programmers are qualified enough to do their job. Why should there be need for me to know everything? In that time I will make more money than you can ever do in your while life"
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Abhishek012
@desiviru aisa kuch nahi hai, tum yehi ICICI visa debit card k bare me puchoge toh unlogo ko sab kuch pata hai. Saare ICICI Visa debit card k variant, features etc.
noobdipesh
noobdipesh
@desiviru branch wala ka to samajh bhi aata but customer care should know about it. ICICI ke wealth cs support ko bhi iske bare me nahi pta tha.
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desiviru
@Abhishke012 @CardCraftsman Toh bhai VISA aur Mastercard se unko paisa bhi accha milta hai aur 25 saal se woh unke saath business mein hai toh pata hona lazmi hai. RuPay apne aap ko kitna promote karta hai. Govt backed hone ki wajah se ek paisa extra dene mein toh jaan nikalti hai inki. Don't take it otherwise, but Rupay don't have big pockets like VISA and Master who actually have duopoly all over world and can't be competed easily as all they have to do is offer few % extra than Rupay to kick them out. We can't live in imagination that people will use Rupay more only for patriotic reasons. In what other ways Govt helping them in their lives so that they give back their loyalty? There is long path for NPCI and Rupay to cover and they were not even able to fulfill the Feb-March offer that was taken down on Feb 28th itself.

Private banks are pure business not charity and if they are playing dumb when it comes to Rupay products, it is good business sense they have, Their patriotism won't pay for building rents. Rupay ko apna market share theek karna hai toh paisa toh spend karna padega by burning own hands. Problem with Indian Govt and its backed entities is they always play on patriotism card rather than having a bigger future proof thinking that always give fruit in long term.
noobdipesh
noobdipesh
@desiviru come on bro, how can you defend customer care not knowing about rupay dc and all? Even their employees should be aware but I won't waste time on that but literally wealth cs support. We are giving tons of money to a bank that isn't aware about its own product.

I am not asking them to give in starting but if I request it, it should be provided to me!
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desiviru
@CardCraftsman. Not defending. Not all CC guys are illiterate not to understand. CC department is an outsourced job but people often think CC guys are bank employees on bank payroll. These are third party providers with access to common details. Nothing else. Calling them names, abusing them on phones thinking you are talking to bank officials is just a waste on your part. For most queries you can reach your RM and also Mumbai Nodal team. I have relation with ICICI since 2004 and never faced issues like people discuss here. Problem is they are under-aware themselves and don't even know who to reach rightly. They think Customer Care is a big authority which can serve them at their will. lol CC department has limited services and they can't beyond limits set by client bank to help you. Only PNB has its own CC department with internal payroll. Even SBI is outsourced. So a person with too much banking knowledge won't apply for CC job at all for 12K-25K per month. Understand this.
noobdipesh
noobdipesh
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desiviru
@CardCraftsman. Bhai upar dhayan se dekh toh lo already discuss ho chuka hai ki ICICI Rupay Gold Chip Intl card has platinum tag and charges are 354 annually. RBI last year already directed banks to let customer choose their own variant and they have to provide every variant on their platform. Banks are implementing that technical changes and soon you will be able to apply whatever card you want from list of all cards. Banks have time till Dec 31st, 2024. Some are already giving it but only by calling CC/Email. Soon it will be available to NB/Mobile Apps for easier change.
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