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A
Animal
Y e s
bvc19296
bvc19296
Seems not, I have paid some big amount on April 7th using SBI cashback card expecting 5% return but I haven't got it.

Seems they have credited only 1%. My statement is not yet generated but we can see the cashback summary on app right?
B
bhaveshS
bvc19296
bvc19296
See if you are paying using the bill pay option it will have standard MCC right through out for all restaurants?
A
Animal
@bvc19296 what’s the merchant name it’s showing in transaction history?
bvc19296
bvc19296
IMG_0365.jpeg
Zomato Hyper Pure.
its_karan
its_karan
@bvc19296

Ye Hyperpure and Dine in toh dono alag alag Business Vertical hai

Lagta hai ek hi MCC use karna by Zomato

Main Nuksaan apka hua hai
A
Animal
Not sure why it showed Zomato Hyper Pure for you. I tried to do a test transaction and it was showing Zomato Ltd.
A
Animal
Hyper Pure has eaten your cashback.
bvc19296
bvc19296
Thank you !!
bvc19296
bvc19296
Tried same restaurant today twice (Table booking and bill payment), now it is showing Zomato, not Zomato Hyperpure.

Seems I was unlucky that day. Can anything be done now?? The transaction got settled.

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A
Animal
No
B
bhaveshS
@bvc19296 it's sbi buddy you can't do anything
bvc19296
bvc19296
Good news got 5% cash back for all the Zomato HyperPure transactions.

Zomato helped it out. Luckily raised query before settlement.

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A
Animal
How did Zomato help you?
bvc19296
bvc19296
I told them that cashback is displaying as 1% but online transactions will fetch 5% on my card. I have explained them about our discussion here and MCC Codes and all. He said he will get back to me. I got a call saying your issue is resolved, not sure what they have done. But I have got the cashback and they told my query has been resolved.
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bhaveshS
@bvc19296 first time i have seen sbi resolved query for cashback 😂 LOL
bvc19296
bvc19296
I didn't contact SBI here. As you mentioned SBI can't be done anything here
B
bhaveshS
Only zomato done your work.?
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