@SpiesCan'tCatchMe i called at 1800 103 3314 from amex chat i received from them.. i have raised for voucher not received.. but it connect to whatsapp i can't have a word with human and it say it will resolved by 24th.. will contact amex again
@Pavan called them now, received 1000GV which was missing, and https://www.gvhelpdesk.com/ this is quicker for next time he mentioned for voucher not delivered due to technical reason