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Please direct message me on how you managed to get more than 30000 miles on Atlas.Received EMs upto the last settled tranaction. But I don't know what to do with the rest after transferring to group A. XD
you get 5miles/Rs.100 only upto Rs.2L per month. Post that, it's 2miles/Rs.100. May be you spent more than 2L on ailines/hotels/traveledge combined?Hi guys, I made a flight booking via traveledge and got only 2x reward points rather than 5x. The mcc is a bit different from the terms and conditions pdf as attached. Please advice how to raise a complaint and tell from experience if it can be increased. Thanks
No total travel/hotel/airline spends should be around 1L this month and no spends last month as well, This is some other issueyou get 5miles/Rs.100 only upto Rs.2L per month. Post that, it's 2miles/Rs.100. May be you spent more than 2L on travel/hotel/traveledge combined?
MCC is fine. Vernost Marking is the company that handles the traveledge platform for Axis. You must've crossed the monthly spend threshold. If you haven't crossed 2L spends in the accelerated categories, just raise a request through phone banking.Hi guys, I made a flight booking via traveledge and got only 2x reward points rather than 5x. The mcc is a bit different from the terms and conditions pdf as attached. Please advice how to raise a complaint and tell from experience if it can be increased. Thanks
Ok, total spends for the last two months is less than 2 lakhs so it is definitely not that. Will raise the request through phone banking tomorrow.MCC is fine. Vernost Marking is the company that handles the traveledge platform for Axis. You must've crossed the monthly spend threshold. If you haven't crossed 2L spends in the accelerated categories, just raise a request through phone banking.
This is the reply from axis when I raised the complaint. Any way to raise this further or should I forget about it?
This is nothing. Once CC executive asked me whether Venost Marketing was a coupon website where I bought some coupons.This is the reply from axis when I raised the complaint. Any way to raise this further or should I forget about it? I had written a mail to premium.experience@axisbank.com
😂😂 axis bank definitely has the worst customer care. Did you had a similar issue on traveledge?This is nothing. Once CC executive asked me whether Venost Marketing was a coupon website where I bought some coupons.
This is why I have huge trust issues with Axis. They don't honour even their own services! Tomorrow they will say that Axis Bank branch is not Axis Bank branch.This is the reply from axis when I raised the complaint. Any way to raise this further or should I forget about it? I had written a mail to premium.experience@axisbank.com
I got a cheaper rate on traveledge than the airline website fair. Hence, booked using traveledge. I had no idea that axis will give only 2x reward rate for thisActually there is no advantage of booking via Traveledge using Axis Atlas. You might as well book directly via airline website. Fares also are likely to be cheaper while booking directly.
Traveledge makes sense only for Magnus Burgundy cardholders who get much higher reward than direct booking
I get 24% return on Traveledge using Magnus Burgundy.I got a cheaper rate on traveledge than the airline website fair. Hence, booked using traveledge. I had no idea that axis will give only 2x reward rate for this
Escalate it further. You are supposed to receive accelerated rewards for this booking. And as others mentioned, it is better to book directly with the airline or the hotel. From my experience, traveledge usually is the most expensive option(10-20% premium!).I got a cheaper rate on traveledge than the airline website fair. Hence, booked using traveledge. I had no idea that axis will give only 2x reward rate for this
You need to delete all cookies and temp files and then open traveledge in Mozilla Firefox safe mode or Google incognito mode and book only one ticket at a time.Escalate it further. You are supposed to receive accelerated rewards for this booking. And as others mentioned, it is better to book directly with the airline or the hotel. From my experience, traveledge has usually is the most expensive option(10-20% premium!).
I always search on incognito. The prices seem to always be on the higher side. In most cases around 5-10% higher, which negates most of the returns gained in the form of miles. Most major airlines like Etihad, Emirates, British Airways, Qatar, etc. do not charge convenience fees when directly booking through them. So far I've been charged convenience fees only from Indian Carriers.You need to delete all cookies and temp files and then open traveledge in Mozilla Firefox safe mode or Google incognito mode and book only one ticket at a time.
you will get a fare maximum 3% more than the fare on the airline website, but no convenience fee and 24% return