Accor transfer not credited yet

[dinersblackpro]

I made an transfer from Axis to Accor on 10th April. Got a confirmation email on 11th April saying its successful.
However, the points have not been received in my Accor account as yet. Anyone in the same boat and what have you done to resolve it?
I am hesitating contacting Axis support because of their legendary support and would rather find another way if possible!

 

[CMGCMG is verified member.]

It is getting credited within 48 hours. You need to contact Axis and Accor. I initiated one on April 11 and got credited on April 12.

 

[drsel]

Same here, mine came in less than 24 hours

 

[Quiksilver27]

Do another small transfer of the minimum amount.. that worked for me and both got credited together..

 

[Harsh30]

I did a small transfer on 7th and it got credited on 8th. But did a large transfer on 10th and it is yet to get credited on 18th even though i received a successful credit message.

 

[rogerthat]

Same here I made a transfer to Qatar on 10th and it's not credit yet. Getting nervous as the deadline is tomorrow.

 

[jar89]

Does the redemption using points show up only if I have a minimum of 2000 Accor points? Read so on internet.
I am trying to book a hotel in HYD and i have only 1500 odd points. I am not shown with the option to redeem the points.

 

[Wealth is my birth right!]

Does the redemption using points show up only if I have a minimum of 2000 Accor points? Read so on internet.
I am trying to book a hotel in HYD and i have only 1500 odd points. I am not shown with the option to redeem the points.

U can book but cant use points while booking
Stay and at checkout u can pay by points

 

[jar89]

U can book but cant use points while booking
Stay and at checkout u can pay by points

So if I have 2000 points, then can i use points while booking?

 

[Wealth is my birth right!]

So if I have 2000 points, then can i use points while booking?

Yes last page show a slider u can drag to how much ever points to use for this booking but max will be there based upon room base rate

 

[jar89]

U can book but cant use points while booking
Stay and at checkout u can pay by points

Will all hotels across ACCOR group accept this payment via points.
If not, how do I know which all hotels accept payments via points at check-out.

TIA

 

[Wealth is my birth right!]

Will all hotels across ACCOR group accept this payment via points.
If not, how do I know which all hotels accept payments via points at check-out.

TIA

Once u initiate a search with your date the results will show properties where a symbol will be there for pay by points wherever applicable