Hi folks
I tried transferring miles from my wife's Infinia to my Krisflyer account since I already have quite a few miles in my Krisflyer account so I wanted to pool the points together, but the transfer failed and Krisflyer sent me a mail saying there is a name mismatch issue.
While linking...
Are people able to successfully convert points to miles in the last 1 week? I tried twice, first one failed and points were reversed quickly, second failed and points are still pending reversal for more than a week. This is specifically for Accor.