I too opened privilege account via imobile which was successfully opened .
Later received same cibil hard enquiry.
So , raised a dispute in cibil and complained to icici PNO.
Got the cibil enquiry removed in 15 days.
Similar cooling period required after closing a card ?
Closed my legend card 1 month ago . Immediately after that , started receiving pre approved offer , but not able to apply . Getting same message as OP.
How much is the cooling off period ?
Got it resolved today. Cibil enquiry removed
A couple of conversations with PNO , ICICI followed it and called me twice. Asked for latest cibil report.
Done in 14 days.