I faced same problem like you.i got application form number. after that video kyc done, but when i check it through website and customer care, they told me no data in their system.they told me when application number generated then they get data.
How is it possible i can not understand?
Whether...
Whether Any loan taken by fraudsters using your details or only loan enquiry?
Whether any monetary loss ?
Whether any loan taken by them using your details?
What is your present situation any card given by icici