Recent content by Hisoka

DM’ed you .

I saw this pop up of limit increase on my Home Screen. Upon accepting, it’s still showing my older limit under transactions tab. How much time does it take for the new limit to reflect in the app?

Yes I have Regalia Gold as core card

I received a rejection mail as well, initially. But after few days when I checked on application tracker it was showing approved.

Haha, 90% of my usage is from these 2 cards only nowadays. Remaining 10% from SBI Cashback :beaming-face-with-smiling-eyes:

Yes, they removed the restriction once the points were credited

Update: Points are credited back! Thanks @drsel @BVC for the help :)

Okay. I tried reaching out to them on Whatsapp they received the mail. Uploaded the sworn document and ID proofs, let's see how to goes now

Thanks @BVC. The number that you mentioned in the thread doesn't seem to be correct. It's directing to some health insurance company I contacted this number 00 08000501915, but they don't seem to pick this one up Also, does mailing support@accorplushelp.zendesk.com help? I already mail...

Okay that shows some hope. Will it affect that my points were used in Jan and I’m raising the complaint now?

Even if the hacker knew my password, how could he possibly login to my gmail account without me approving it. I have all sorts of 2FA and mobile verification turned on. And even after that, I should've at least received the notification for the same when my Accor points were used

What if the hacker didn't actually check in, it shows 0 nights in my transaction history. I doubt he'd be going to Dubai and then to Turkiye with a fake ID and passport

Accor is neither picking up my call nor replying to my email. I sent mail to 2 mail ids 1. customercare@accor.com -> No response 2. members@accorplus.com -> They're saying as I'm not a plus member they can't help me with my concern, kindly contact customer care. Any idea how much time does...

Yes I hope so, the screenshots mention 0 nights which doesn’t make sense anyway. But I read somewhere that Accor support is not that great and we might have to escalate the issue to other platforms like Twitter to get this resolved.

I initially logged in Accor with my Google account, yes that password is shared across few places. I’ve updated my Google password, but most probably password breach should be the case. But I still don’t get it, how did the hacker successfully booked the hotels when I did not receive any...