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PNB Credit cards experience | Application process and time

Hi People, After more than 45 days of fighting tooth and nail, going back and forth. My PNB Credit card is FINALLY approved.
However..... as soon as I logged into my PNB Genie application, I saw PNB Rupay Platinum instead of PNB Rupay Select (the card that I applied for)
I am so frustrated.
Anyone experienced this? Wrong card approval? How did you sort this out? What's the process and time taken 🙁


PNB - truly hating it at the moment
https://www.technofino.in/community...-for-quick-approval.10340/page-15#post-359095 check this
 
I didn't even know that my card was approved and issued. Absolute zero communication. On Monday when I tracked the status in Genie app, it throwed error message. Then I tried to login using mobile number and i could login and see the card details added in the app already. Since then using the virtual card for Online and UPI payments.

Applied on 25/08. Waiting for the physical card now.
 
My online application got stuck before submission. Now it keeps throwing me back to otp page whether I try to continue the application or start a new one. Any resolution suggestions, apart from physically applying at the branch?
 
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