IRCTC Traveler’s Executive Lounge New Delhi Review

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I recently visited the IRCTC Traveler’s Executive Lounge located on the concourse level near platform 16 of New Delhi Railway Station. The experience this time was beyond expectations as I happen to visit this time during dinner hours, unlike last time when I had an early morning train.

Experience

Check-in
Reception counter for Check-In.

There are two lounges in the New Delhi Railway Station and I accessed the one at Platform No 16 (Ajmeri Gate side) with my family as the lounge accepts all the major credit cards for complimentary access. Another lounge is located on the first floor near Platform No. 1 i.e. the Paharganj side which is newly constructed and has a tie-up with only ICICI Bank for now. A simple authentication of ₹2 on my card was done as validation charges which are non-refundable same as in Airport lounges. My train tickets were not checked and check-in was simply seamless.

Food
The buffet section is inside the dining area in the lounge.

I visited during dinner hours and the menu was quite elaborate. Food quality and the taste were also beyond expectations. Their serving temperatures were also up to the mark.

Dinner Menu

Though mentioned on the menu the Chicken Curry was not served in the buffet section. Being a vegetarian I didn’t enquire about it too.

Ambience
The dining area with comfortable chairs and tables.

The lounge has separate dining and resting spaces. Though I wasn’t expecting much as most of the lounges have been tendered to private players but it was clean beyond expectations. Amenities included charging sockets, air conditioning, clean washrooms access, and T.V.

Resting area with comfortable sofas, charging sockets, and Tower Airconditioners.

Facilities

With complimentary access to the lounge, you are entitled to two hours of lounge stay in the normal seating area. Meals are served as per the time of the visit.

Further, you are also entitled to free wi-fi and newspapers/magazines. Wi-fi was working here and network speed was quite good.

Apart from complimentary facilities, you can also access paid facilities which include a shower, changing rooms, and resting lounges.

Bottomline

All in all, it was a good experience with a decent variety of food spread, sparkingly clean interiors, and a comfortably peaceful seating area, Indian Railways is working honestly in changing the way you travel.

As the travel is opening up back to pre-pandemic levels I think many of the readers will be looking forward to traveling on Indian Railways and accessing the railway lounges. So for them, I am again sharing one of our most popular articles on the same which would give them all the information about all the Credit Cards in India for Railway Lounge Access.

Credit Cards which I used to access the lounge.

Have you been to this lounge or, maybe any other IRCTC Executive Railway lounge? Do share your experiences in the comments below.

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Subhash Agarwal

Complimentary access, I understand food is included But, shower not?

dhruv singh rawat

I also approach for lounge at platform no. 16 on 23rd April. But this time they have put a flex board at the entrance which clearly indicate that we accept complimentary entry for only icici bank selected card (icici coral picture on display) and when i enquiry about this at counter. They confirm it. (Sharing just for information. I was holding IDFC mellinial CC)

Mark

May I know why you had to use so many credit cards?

[…] IRCTC is providing better food options than this in their railway lounges. I recently reviewed the railway lounge at New Delhi Railway Station and you can yourself compare the srvices being […]

Archna Malik

Worst experience ever, there are bunny sized rats moving around. It is such a disappointment.Place is worn out and dingy. Toilet is clogged and no water in the washrooms. Don’t be fooled by online photos. We paid 1000₹ to have the experience but it has turned out to be a life lesson. These things can’t be trusted.