Typically banks doesn't allow closing any Savings or Current bank account online while account opening is seamless and can be done online within minutes. RBI doesn't have any clear directives on opening an account or suggests any criteria/rules/regulations.
I faced similar kind of issues with a Axis Bank Savings Account (with minimum balance criteria) recently, and which has been dealt with smartness, staying within RBI directives.
The solution is very simple.
1. You take out all your money, make it a zero balance account.
2. As per RBI directives, account balance cannot be negative, thus they will be forced to close the account stating it dormant within 3-6 months.
I faced similar kind of issues with a Axis Bank Savings Account (with minimum balance criteria) recently, and which has been dealt with smartness, staying within RBI directives.
The solution is very simple.
1. You take out all your money, make it a zero balance account.
2. As per RBI directives, account balance cannot be negative, thus they will be forced to close the account stating it dormant within 3-6 months.
